I appreciate Titan’s excellent customer service representatives. Carryl is especially knowledgeable and helpful. She helped me process a price adjustment for my first Titan order and even answered questions I didn’t know I had. For example, there was an error that wouldn’t allow me to see the status of my order on the Titan website, Carryl updated me instead and let me know that it’s already out for delivery, much earlier than I expected. I appreciate the information that she gave me, that I wouldn’t have access to otherwise, because now I can be sure that my package is secure and to expect it today. I’m glad I ordered from the Titan website and Carryl’s assistance was very important to a first time customer like myself. Needless to say, I am definitely going to be ordering from the Titan website again in the future.
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