This is a follow-up to my review of the Swiss Bar which I purchased in December 2021. After I submitted the concerns discussed in my original review, I was immediately contacted by Titan customer outreach. Karen provided excellent customer support. In a single phone call of less than 15 minutes, she listened, researched, and obtained and identified the BEST solution for the issue. In fact, I also spoke with Marj (she was out of the office when I called) who was equally helpful. My Titan experiences have all been very positive. Titan is my go-to equipment store because of prices, free (and fast) shipping, but most of all, their superior customer support.
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