Let me start out by saying my whole home gym is Titan Fitness. I purchased over 6k worth of home gym equipment in a 2 month period. I am happy with the build quality and the products I have received. What I cant stand with Titan is the customer support. I have had ordered canceled without consulting me on why they were canceling. I have products I ordered months ago show getting prepared for shipment, never ship and then go back to open status. I have called customer support and been told by management they dont know what is going on and why my issues happened. Been told multiple times 'From Managers' that they would look into my issue to just be ghosted. I have been a big supporter of Titan but I will not purchase another thing from them.
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