My husband was so sweet and ordered a safety squat bar from Titan. I have neck and shoulder issues and was excited to use it. It would have been an awesome addition to our equipment but the neck pad was just too big for me and hurt to use. I sadly had to return it. I contacted Titan and got an agent named Angelo Vicencio, who took care of things right away by sending me a FEDEX return label and giving me the direct link to schedule a pick up. It was super easy and no stress. Excellent customer service and easy returns!
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