SafeTitan….is a very poor platform, full of bugs, it lacks content has a fraction of the content other platforms has. The passwordless training feature does not work. When users attempt to enrol for a training account; a verification code fails to be sent to their email address so the process fails most the time. When users attempt to reset their passwords they are greeted with an error message which prevents them from resetting their password. The error message lacks any meaningful content to indicate what’s causing the issue. But by far the worst aspect is the poor quality customer service, they fail to address any individual issue in a timely manner. Clearly their staff lack training on how to handle customers problems associated with bugs on their platform. In a nutshell avoid, avoid, avoid…there are better options! We will not be renewing!
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