Bought one pair of monk straps. First, they look professional, ask me what sizes I wear for other brands, I gave them the info and they suggested.Then they told me they need 10 days to ship the shoes. I thought, what? Will they be making a new pair once the order is received?Ok fine, I wait.On the 10th day, I asked them, Did you ship the shoes? They told me they will send it on the same day and send me the AWB.Then they didn't.I asked them again in the following week, guess what, they told me they made the shoes with the WRONG LAST, and they have to start from scratchomg, what's wrong with themThen I told them I could wait and ask for a courtesy discount since I had wasted so much time on this issue. They say they will offer 10%, and then i ask if I can get it through a partial refund.After that, they didn't reply until nowI was left speechless, and my order remains unfulfilled after over 12 daysMy time is wasted, and it causes so much frustrationSincerely dont know what is wrong in their operation
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From the heart of Mallorca, we meticulously craft shoes that epitomize refined silhouettes and exceptional quality. Our collection is a testament to our dedication to enduring style, blending Mediterranean charm with sophisticated design.
Explore our range, from classic oxfords and sleek loafers to versatile brogues and elegant boots. Step into TLB Mallorca and experience the perfect fusion of heritage and contemporary fashion.See more
