I ordered a pair of TLB Mallorca Martin Loafers from the MTM program. The customer service recommended to select size UK 11 since I have a feet length of 29,5cm. After receiving it I opened the shoe box and tried them on but they were way too large.I contacted them to ask how we can handle the situation an they told me to try to put 1 or two insoles into the shoes and try some heel grips, denying to make an exchange.I am very disappointed since TLB Mallorca indicates a size chart which is not correct. I had really strong expectations from this team, but unfortunately it didn't go as expected.Kind regards
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From the heart of Mallorca, we meticulously craft shoes that epitomize refined silhouettes and exceptional quality. Our collection is a testament to our dedication to enduring style, blending Mediterranean charm with sophisticated design.
Explore our range, from classic oxfords and sleek loafers to versatile brogues and elegant boots. Step into TLB Mallorca and experience the perfect fusion of heritage and contemporary fashion.See more
