Review Time
Took my jag xj 3.0d v6 in for a service. Must say very good service they provide very far price. People there very friendly and explained everything that they did with no hidden extras. Gave them 4 stars would off giving 5 stars but one thing my jag has cream coloured carpets and mats so just a thought why they didn't put something over them to protect the carpet as grease stains over floor. Yes I know there boots get dirty i understand that but they put seat covers on so why not on floor. Just an idea. Apart from that good service friendly staff
Once again Chris, Claudine and the team went over and above today. My car needed works but I needed another garage for part of it. Once they received the car from said garage Chris noticed something wasn’t right so took it back for them to check. That’s over and above what they could have done. All works completed perfectly. Thankyou so much, when you have a garage you can trust it makes a massive difference.
Once again Chris, Claudine and the team went over and above today. My car needed works but I needed another garage for part of it. Once they received the car from said garage Chris noticed something wasn’t right so took it back for them to check. That’s over and above what they could have done. All works completed perfectly. Thankyou so much, when you have a garage you can trust it makes a massive difference.
Took my jag xj 3.0d v6 in for a service. Must say very good service they provide very far price. People there very friendly and explained everything that they did with no hidden extras. Gave them 4 stars would off giving 5 stars but one thing my jag has cream coloured carpets and mats so just a thought why they didn't put something over them to protect the carpet as grease stains over floor. Yes I know there boots get dirty i understand that but they put seat covers on so why not on floor. Just an idea. Apart from that good service friendly staff
I have used this garage since i started driving about 9 years now (since 2016) . They have been consistently efficient, great customer service and affordable pricing . I tell all my friends to use this garage , they won't rip you off and they are so honest . Thank you Chris and to the lovely lady who always takes my calls and books me in . To everybody in TLC, you are all amazing, keep doing what you do best and please do not change .
Excellent service provided by Chris and Claudine at TLC Autocentre's Basingstoke. I have been using this family run garage for over two year's now and every time I have bern provided with great advice, fantastic customer service and superb workmanship, all at a fair and honest price.A real gem of a garage that you can trust.Much appreciated.
Outstanding, thorough service at a reasonable price. I brought two Land Cruisers to Jason for pre-purchase inspection and he found numerous problems, including dust in the engine. On his recommendation I did not proceed with the purchase. He inspects vehicles as if he was the purchaser - so he catches everything. He keeps the vehicle overnight to cold start test it.If I had used RAC or one of these mass market outfits who do a cursory inspection (and charge more than TLC) I would have no doubt ended up purchasing a vehicle with major issues in its future.I brought a 3rd vehicle in and even though it was low km there were a few minor issues that TLC identified that would have cost over $1000 to put right ... the dealer looked at the inspection sheet and agreed with the problems and will fix them.One other thing ... TLC fit the first vehicle in the week prior to the Christmas break... and with the 3rd inspection I was heading overseas so they were able to squeeze me in with one day notice. TLC specializes in Land Cruisers and Hilux vehicles so they know these vehicles inside out.I cannot recommend them highly enough and will return for servicing on my new off road vehicle even though it's a 30 minute drive from where I live.
Booked an oil change for 9am Saturday November 2024. The sign outside says open Saturday 9am to 1pm. Nobody is here, the whole place is shut. Absolutely useless. How disrespectful to customers. I have received no contact whatsoever
Spent £486.96 on my car to pick it up on the way home the same problem was happening with the addition of rattling and the smell of burning so worse then what it went in like . Thay refused to pay any money bk because apparently the job has been done (obviously not ) I carnt get my son to college with his Brocken leg or my daughter to school or even myself to work . Thay have literally left me stuck.
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Family run business with family values. We do Class 4 MOT Testing, Vehicle Repairs, Brakes, Servicing, Exhausts, Warranty Company Repairs, Air Con Repairs and re-gas, Tyres, Diagnostics, Number Plates and more.
Chris and Tony have 35 years experience between them and have extremely in depth knowledge of all makes and mode of vehicles including classics and high performance vehicles.
We are open Monday - Friday 8am-5pm and Saturdays 9am-1pm.
We offer a free courtesy car.
To contact us please either call 01256 350350, service@tlcautocentres.com or through our chat feature on our website, you can also book online through our website.
We can be found on Facebook, Twitter and Instagram, so please follow us for up to date prices, offers and informational posts. Keep an eye out for our Fun Fact Friday posts on Facebook.
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