Review Time
Ordered 2 bottles of TLM colour changing foundation, very unhappy with the product, it does not change to adapt to my skin tone, it just looks like I have no makeup on at all. Would not recommend this product to anyone, just feel ripped off
My 82 yr old Mother ordered the foundation on 24th December 2022 and to date has not received her product.Initially, TLM used Covid as an excuse which was understandable but they have stopped responding to her emails for a refund or to please send the product to Australia. The money was deducted from her Credit card and Bank fee too for money conversion.TLM please prove you are not Scammers and contact me to help my Mother.
The foundation is great, I love it. The customer service is absolute GARBAGE. Says ships in 7 days of less yet its been a month & a half & my order hasn’t even shipped. They don’t respond to emails & they don’t offer refunds. DO NOT BUY FROM HERE!!! Go to amazon, they’ll actually send it to you & respond to any questions or concerns. Just a TERRIBLE website & not worth my business anymore. Still waiting to hear back or get my order :/
Ordered in January 2022, from TLM foundation Cosmetics via Facebook. AU$51.47 was taken from my account and was supposed to arrive 29 Jan.. of course nothing arrived. They replied to my follow up email offering refund or resend.. I asked for resend but still nothing arrived. I’ve sent numerous emails but no replies have been received. I can still login and check my account which show I’ve paid but the contact page no longer works and there’s no telephone number so they are untraceable. Wish there was some way of getting my money back and who to report them to?AVOID THIS COMPANY.. SCUMS SCAMMED ME!
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