tmobile.com

1.6
1.6 Based on 514 reviews

...

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Carolyn
Exorbitant fees for unnecessary services.

The costs are excessively high for services I don't actually need. I attempted to switch providers, thinking I could do so before my billing cycle, but still ended up paying for the next month. Canceling the service and settling my final bill was nearly impossible. I made several calls to the support team, including one this evening, only to discover that I need to visit in person to make a payment if I don’t want to use a debit card. I cannot recommend this service; it’s far too expensive for unnecessary offerings.

2
Date of experience: Nov 30, 2025

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