I wanted to secure a loan for a house with my partner; we have our own broker and submitted all the necessary paperwork, yet the bank seems reluctant to proceed. If certain documents aren’t provided, the system bombards you with emails and tries to pressure you, but once everything is submitted, there’s complete silence. The lack of communication is frustrating, and the agency mediating the purchase has even called us, unsure if we still want the house. I strongly advise against using this service.
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