Absolutely unacceptable! I received a large jacket that was too small, and the service sent the same size again with the tags removed. This feels like a scam! I ordered on December 11, and by January 17, I still don't have a jacket for my 86-year-old father, who it was meant for as a Christmas gift. I believe I deserve a full refund and the correct size at no charge.
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We specialise in premium heated clothing designed to keep you warm, comfortable and active in cold weather.
