I had placed an order for my holiday dinner ahead of time and received confirmation along with a delivery window, only for them to cancel it right as the delivery time was approaching. This is a very poor way to treat customers. There was no explanation, no apology, and no effort to rectify the situation. It's quite disheartening to see such behavior, and I feel sad for those who might have relied on this meal as the highlight of their holiday. While I will manage, there are others who might be struggling with this kind of disappointment.
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Toby Carvery, where every day feels like the best ever Sunday
