Ordered two swimsuits from this company, they arrived and they felt like good quality (not necessarily exceptional but better than cheaper alternatives) but upon opening them I knew they wouldn't fit me so I didn't bother trying them on. I processed them to be returned. I was able to return one item but the other swim wear they wouldn't accept as it had tiny white mark (smaller than a nail) on it in a non compromising area (it was on a sleeve I think). The only conceivable thing that could have happened was the mark coming from the packaging I reused from them (?) The mark came off with a wipe with a dry cloth when it was sent back to me though they still wouldn't accept a refund. I now have a very expensive swimsuit that I cannot wear - nor can pass to friends (doesn't fit them either) and am out £60 plus postage fees - this review is not necessarily a indictment on the company as I think it is standard practice to not generally accept refunds on items like this but to flag to any future buyers. This seems to be something that has happened to a few people as reflected in a few other reviews- so I think worthwhile being careful when receiving or returning items to this brand - make sure you take pictures documenting the item is in good condition before returning - though in general I think this is good practice for anything very expensive.
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