toddsanfield.com

1.7
1.7 Based on 6 reviews

...

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Kevin Troy
Terrible customer service

While I’m sure the product is good I would never know because the customer service (Vicky) is horrible. I placed an order with one day shipping as I was leaving for a trip only to see an email the next day asking if I was sure I wanted the order because I wouldn’t be able to return anything (even though their policy online says I could). I responded saying I would like the order still as long as it would still get to me in time. They told me it wouldn’t make it because I paid for the slowest shipping (I checked and I did pay for one day shipping) so I canceled the whole order.

1
Date of experience: Feb 12, 2026

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