I have the highest regard for the Todd Sanfield company. A package that was enroute was mis-delivered by the post office to a house in an entirely different zip code. USPS provided me an email confirming the delivery (I subscribe to USPS daily notifications). When I didn't see the package, even though USPS said it was delivered, I contacted Todd Sanfield the very next morning. Within an hour, I received a reply email from Vicky. She said they would send out a replacement order immediately. They did. And of course, the original package arrived the next day. I offered to send it back at my own expense, but they said don't worry they will absorb the cost - and they emailed me shipping label to affix to the replacement package when it arrives. What a pleasure dealing with reasonable people for a change. No delay, no treating you like you are not being truthful, none of that. They just moved quickly to turn lemons into lemonade. But better yet, the underwear is fantastic. Correctly sized, stylish, and feels great when worn. I would not hesitate to buy from them again.
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