The reason for a one star rating is because i suffer from copd and have a ceiling water leak in the kitchen. i contacted this company and was given a 18day responce for the issue. Because i have copd the damp, and mould on the ceiling causes my resporatory breathing issues to become worse, the telephonist was rude because i asked questions about trying to ask for an earlier date to look at the problem.Very unsatisfied with the issue. They should ask if the repair may cause any health issues .There was a point she said i will discontinue the call...because i asked questions i was unsure of, and she thought i was being unreasonable. Terrible way to deal with clients.
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