Absolutely useless! I've had 3 different "work men" out to sort a boiler which isnt giving hot water or heating and not one of them has sorted the issue! So I am again sat here this weekend waiting in for the 4th one to turn up! I cannot be in "24 hours" for their "emergency" appointments so I have to wait in on a weekend! I've got a ceiling full of mould and its bowing and they still think its leaking and still havent been out! This was 3 weeks ago. I have two small children...they know this and still leaving us with no hot water or heating. Every guy who's come has said something different to me and then reported back to these with something completely different....telling them they dont know the problem or the problem is fixed! If I didnt report these problems id be in trouble....but these just dont do the repairs anyway!! I was suppose to have a gas engineer come to do a gas safety check yesterday between 8am and 4pm and he didnt turn up! If I hadn't been home and he turned up it would be me in bother!! This housing is absolutely disgusting with the way it deals with repairs! Its suppose to be an emergency and im still sat here 3 weeks later with no more luck in it been fixed that the 1st time they come. They're ok taking almost £600 rent on this "affordable home" but cant sort their houses out!
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