I’ve been using Advance CM (formerly Tokeet) for 8 months.Pros:Fast and responsive customer support. If front-line staff can’t resolve an issue, they escalate quickly to senior support. For technical issues, they even set up a Zoom call to assist directly.Recently released a native iOS app (previously only a web app). I did encounter a bug (0 pricing info), but it was fixed within 48 hours.Cons:Limited channel connections. The main OTAs I rely on (Booking.com, Airbnb, Agoda, Tiket.com) are supported, but I’d like to see them expand to newer platforms like Villa-Finder, which already accounts for ~10% of my bookings.The system is optimized for vacation rentals but needs stronger support for guest houses and hotels. Pricing logic is different—one villa might generate 2x the revenue of a 40-room hostel, so treating each room as a separate “rental” isn’t practical.Pricing policy: while I understand good products are costly, please don’t break trust by changing billing mid-contract. That’s not a minor issue, and it risks losing customer confidence.Overall, Advance CM is a reliable tool with strong support and a good foundation, but I’d like to see more channel integrations, better hotel/guesthouse features, and a more consistent billing approach.
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Tokeet allows you to easily manage your vacation rentals and manage all your reservations with our all-in-one solution. Tokeet has a channel manager and website builder, handles contract signature, invoicing and payments, automation, staff scheduling, ...
