Paid $3,000 for Marketing Services — No Results, No RefundI signed a contract with TokMedia Enterprises LLC in October 2024 and paid $3,000 upfront through Affirm for influencer marketing, ad management, and content creation.After almost a year, no ad campaigns were ever run, and only 5 low-quality, homemade videos were delivered — even though the agreement called for 10 influencer videos. I was also required to provide my own product and pay shipping, which cost hundreds of dollars, and the videos I received misrepresented the product.When I asked for a refund, I was repeatedly told to “book another call” instead of receiving any written response or solution. Despite months of promises, no refund, no measurable results, and no accountability were ever provided.I have filed complaints with the Better Business Bureau and the Florida and Montana Attorneys General.I strongly recommend researching TokMedia reviews on Reddit and BBB complaints before signing any agreement
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TokMedia helps businesses leverage social media's fastest growing platform by using proven strategies to increase revenue, boost lead quality and decrease cost per acquisition.