Review Time
Paid $3,000 for Marketing Services — No Results, No RefundI signed a contract with TokMedia Enterprises LLC in October 2024 and paid $3,000 upfront through Affirm for influencer marketing, ad management, and content creation.After almost a year, no ad campaigns were ever run, and only 5 low-quality, homemade videos were delivered — even though the agreement called for 10 influencer videos. I was also required to provide my own product and pay shipping, which cost hundreds of dollars, and the videos I received misrepresented the product.When I asked for a refund, I was repeatedly told to “book another call” instead of receiving any written response or solution. Despite months of promises, no refund, no measurable results, and no accountability were ever provided.I have filed complaints with the Better Business Bureau and the Florida and Montana Attorneys General.I strongly recommend researching TokMedia reviews on Reddit and BBB complaints before signing any agreement
Great team and great results. I have been working for about 9 or 12 months with this company. They have been making content monthly and handling all of the marketing efforts. Definately feel that they care and we all win together. Thank you
This group has exceeded my expectations. They operate with focus and professionalism. If you’re needing business marketing they’re the type of partner you’ll want in your corner. They have been flexible and cooperative. Im very happy to have found them and look forward to growing and getting more leads with them
Title: Breach of Contract & Possible Fraud — Avoid Tok Media 🚨I signed a legally binding contract with Tok Media Enterprises LLC on September 30, 2024, paying $2,500 for a TikTok influencer + ads package. The agreement promised:60 days of consultingWeekly strategy and brainstorming calls5 TikTok ads with full content creation guidanceTikTok Shop Affiliate / Influencer Package (100 videos, 50 creators, 2 videos each)Ongoing communication and supportGuidance on website design and TikTok ads managementWhat I actually received:Only a TikTok store setup — which took three months instead of the agreed 60 days.None of the other promised services were delivered.After my assigned representative,, left Tok Media (while openly swearing about the company’s “terrible management”), all communication stopped.All company emails stopped working, except for the CEO, who has repeatedly ignored my calls and emails.Despite delivering none of the contracted services, Tok Media has allegedly submitted paperwork claiming that deliverables were completed. Because of this, I am now formally investigating this matter as potential fraud and escalating it to:Better Business Bureau (BBB)Federal Trade Commission (FTC)My payment provider and bankOther regulatory and consumer protection bodiesThis has been a deeply frustrating and costly experience. I strongly urge anyone considering doing business with Tok Media to document everything and proceed with extreme caution.Thank you for your public reply. I appreciate your willingness to resolve this matter, but since all previous attempts to contact Tok Media have failed for many months, I kindly request that you provide:A functioning, monitored email address where I can reach your team directly.The name or title of the person or department in charge of resolving this situation.Multiple emails to your company have bounced back as undeliverable, and previous refund requests have gone unanswered.If you are genuinely committed to resolving this matter, please provide this information within 24 hours as a gesture of goodwill and transparency, as stated in your reply.I remain open to constructive communication, but I will continue with my complaints to the FTC, BBB, and Affirm unless a genuine resolution path is provided.
I don't think this is even a real company from what I've seen. They ask for your money after promising you leads and will help you get more business by making videos and add to put on social media. Shortly after they will ask you again for more money even though 0 results have come from there end. They are a scam company and take advantage of honest people that are trying to provide for there families. Save yourself some time and money and stay far away from this "company" if you can even call it that. Also they want 10% of gross profit if you were to ever even make any money with them (which you will not) 1000$ a month to keep there services and it's all a lie.
Amazing relationship so far. I originally signed up with Dustin. He was extremely professional and responsive which I can always appreciate. From there, the process began and mostly everything was smooth as can be. Went ahead and had videos made which I really liked as well. We've been getting a lot of good leads so starting to grow nice and consistently. Nothing bad to say. Tokmedia is all around really solid
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TokMedia helps businesses leverage social media's fastest growing platform by using proven strategies to increase revenue, boost lead quality and decrease cost per acquisition.
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