tokmedia.co

3.5
3.5 Based on 81 reviews

TokMedia helps businesses leverage social media's fastest growing platform by using proven strategies to increase revenue, boost lead quality and decrease cost per acquisition....

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Breach of Contract & Possible Fraud — Avoid Tok Media

Title: Breach of Contract & Possible Fraud — Avoid Tok Media 🚨I signed a legally binding contract with Tok Media Enterprises LLC on September 30, 2024, paying $2,500 for a TikTok influencer + ads package. The agreement promised:60 days of consultingWeekly strategy and brainstorming calls5 TikTok ads with full content creation guidanceTikTok Shop Affiliate / Influencer Package (100 videos, 50 creators, 2 videos each)Ongoing communication and supportGuidance on website design and TikTok ads managementWhat I actually received:Only a TikTok store setup — which took three months instead of the agreed 60 days.None of the other promised services were delivered.After my assigned representative,, left Tok Media (while openly swearing about the company’s “terrible management”), all communication stopped.All company emails stopped working, except for the CEO, who has repeatedly ignored my calls and emails.Despite delivering none of the contracted services, Tok Media has allegedly submitted paperwork claiming that deliverables were completed. Because of this, I am now formally investigating this matter as potential fraud and escalating it to:Better Business Bureau (BBB)Federal Trade Commission (FTC)My payment provider and bankOther regulatory and consumer protection bodiesThis has been a deeply frustrating and costly experience. I strongly urge anyone considering doing business with Tok Media to document everything and proceed with extreme caution.Thank you for your public reply. I appreciate your willingness to resolve this matter, but since all previous attempts to contact Tok Media have failed for many months, I kindly request that you provide:A functioning, monitored email address where I can reach your team directly.The name or title of the person or department in charge of resolving this situation.Multiple emails to your company have bounced back as undeliverable, and previous refund requests have gone unanswered.If you are genuinely committed to resolving this matter, please provide this information within 24 hours as a gesture of goodwill and transparency, as stated in your reply.I remain open to constructive communication, but I will continue with my complaints to the FTC, BBB, and Affirm unless a genuine resolution path is provided.

1
Date of experience: Sep 03, 2025

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Business Details

  • TokMedia helps businesses leverage social media's fastest growing platform by using proven strategies to increase revenue, boost lead quality and decrease cost per acquisition.

  • email info@tokmedia.co
  • language https://tokmedia.co

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