The quality of the product was awful; it arrived ripped and late, despite paying for express shipping. I attempted to return it for a refund, but there was no easy automated return option available. Instead, I was instructed to contact the support team via email. After five days of back-and-forth, including sending a photo of the damaged item, it became clear they were just delaying my case by responding once a day until the 30-day window expired. Additionally, the website features only 5-star reviews, which should have raised a red flag that I ignored. Save your money and avoid this seller—both the product and the customer service experience will likely leave you frustrated.
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Created In 2020, Tokyocanvas is not only a store to sell clothing, but also a brand of Japanese street culture, meticulously crafted to resonate with every enthusiast's heart. Thank you for choosing Tokyocanvas.
