Toll Brothers Employee's Discriminatory Behavior Towards Asians is Unacceptable!I am writing to express my dissatisfaction and request an apology from Jordan, a sales representative at the Lakewood Ranch property in Florida, regarding recent events surrounding the property I was interested in. As a full cash buyer, I was subjected to numerous instances of deception and discrimination during my interactions with the sales office.Firstly, Jordan misled me by failing to disclose that the property I was interested in had already been reserved, despite repeatedly encouraging me to sign the agreement.Secondly, it was only when I was ready to sign that Jordan realized the property had been reserved by another client. To cover up this mistake, Jordan attempted to blame me by fabricating false and defamatory statements in an effort to portray me as a bad buyer. On my end, she tried to discourage me by raising issues related to the agent's commission. Her sudden shift in attitude before signing, including the baseless accusations, was completely unacceptable.Furthermore, because my agency had viewed the property before I did, the decision to withhold the agent's commission based on this scheduling difference feels discriminatory, especially considering I am an Asian client. This treatment is not only unfair, but also discriminatory.As a result, I have decided not to proceed with purchasing this property. However, I still expect a formal apology from Jordan for her actions. Additionally, I will be escalating this issue to senior management at Toll Brothers.I look forward to your prompt response and resolution of this matter.
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