The response time was very poor. We had been reaching out since July 7th, and only got a viewing for one of the multiple properties we were interested in on July 16th. We applied the next day but didn’t hear back until July 31st, when they informed us another application was accepted. While it's understandable that they chose another applicant, the delay in communication was frustrating, especially since we expressed interest in other properties. After sending inquiries about additional properties, we received no further responses. It seemed like there was a lack of support when their admin staff was unavailable. Although we finally spoke to a representative who promised to follow up, we haven't heard anything since August 7th. We ended up finding accommodation elsewhere, which was a relief given the challenging communication with them.
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Tom and his team are on a mission to create high-quality accommodation across the UK, acquire business where they can see how they can take them to the next level of success and ensuring it stays true to their values. Tom also can offer bespoke property and business support to help you get better results to realise what is possible from property. Get in touch if you would like to arrange a discovery call to find out more.See more
