toob.co.uk

4.4
4.4 Based on 1.5K reviews

...

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Alina K
I posted a review at the beginning of February regarding poor customer communication and a significa

I posted a review at the beginning of February regarding poor customer communication and a significantly delayed installation (now 1.5 months overdue).

After leaving the review, I received an immediate response from Toob stating that a technical team would attend on 23/02. Unfortunately, no one showed up.

I’m still open minded to get the service from them , however I would say that customers might be left uninformed on the progress and there is no chance to get in touch properly with the support team

On 24/02 I eventually got an email that contractors have overrun on the other job , hence their visit has to be rescheduled to 4th March

1
Date of experience: Feb 23, 2026

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