toolswarehouse.com.au

1.7
1.7 Based on 29 reviews

...

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Flynn B.
A ‘dropshipper’.

No stock is held. Your order gets hand-balled to a warehouse to be picked and shipped. Hence no communication from Tools Warehouse about the status of the order because they just don’t know.My Makita reciprocating saw was despatched with a small address label affixed over the Makita original packaging box. Everybody in the delivery process could see what my parcel contained. When I complained to Tools Warehouse (they prompted me for feedback) they wanted a photograph of the item as they didn’t have a clue of what was sent to me. Also, there was no invoice supplied with the saw.Give this business a big miss.

1
Date of experience: Jan 19, 2023

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