Don't part with your money - its a scam.Horrendous company. Signed up based on them doing an initial assessment of my CV. Their first draft applied none of that feedback, and included some utter waffle that sounded peak David Brent.I pointed this out, and asked some questions.I received a new draft - no answer to any of the questions. Quite a shift in the draft, rewriting parts to use fresh words in my job history but actually moving away from an accurate description of what I actually did.I wrote back again, noting specifically the feedback I had received from them in their initial preview, which suggested being specific about "wins" in your past roles, how much money you saved them etc.So I receive a fresh draft... and wow - now it does have sentences like that in there. False ones, outright claiming that I did things that I did not do.Other sections make reference to tasks being carried out which I also did not do.This time I did recieve a reply to my questions - they pointed out that within the process you offer some role profiles of jobs you want to apply for... Well this company (or realistically, their AI application) was taking aspects from the prospective role profiles, and rewriting them into my CV as if I had already held those roles and undertaken those responsibilities.I know someone in recruitment (though not my industry), and I know another in my industry well enough to feel I could ask for their feedback.It was rather scathing...I raised a complaint to the company, and got fobbed off by getting a really patronising paragraph about how its a lot of work to find a job, I should apply for loads of them and really put effort in etc.Then they said there was some sort of grace period of 2 months before I could ask for a rewrite, but it was kind of vague on what to do.Realistically I didn't want them to do another attempt with this absolutely nonsensical process.I honestly think this company is 1 guy and an AI programme he's written.EDIT - Their reply to my 'candid feedback', is to offer me a free "thank you" letter, which they value at £40:"We sincerely acknowledge that the initial drafts did not meet our professional standards, and we can completely imagine how this has affected your confidence in working with us again.That said, your satisfaction remains our top priority, and we would truly appreciate the opportunity to turn this experience around. Along with the rewrite, we’d also like to offer you a complimentary post-interview follow-up thank you letter service worth £40 as a token of goodwill."I'm tempted to tell them that my response email is valued at £65 and thus they now owe me money...
Claim your business profile now and gain access to all features and respond to customer reviews.
