Review Time
The comfort of knowing that Topflight have everything organised meticulously and that any unexpected incident will be dealt with, without a fuss, is very reassuring. The experience and knowledge that Topflight have ensures that I am a repeat customer.
Our topflight point of contact James was top class in terms of providing high quality assistance and service to myself and the wider group. He went above and beyond to ensure we had the best time possible and was very approachable and contactable for the week we stayed. Will definitely be back!
The hotel was awful.The food looked and tasted like it had been processed through the intestinal system of a dog. Regardless of what you ordered, the same result occured.The room was facing a busy main road with no blackout curtains meaning that the room was brighter during the night than the day.The tiny Sauna that was for over sixteen year olds only, was full of children while bathing suits were forbidden.The service was poor, I waited half an hour for my main course. I actually gave up waiting and left the resturant without eating my dog processed portion.The worst thing, which is some achievement, was how they seated men travelling alone. We were, and there were six of us, placed in bench seating along the main pathway of the resturant. This avenue of loners was a display for every guest getting their various courses. I don't mind travelling alone but I don't need to have a mirror held up to me every meal time, reminding me I am on my own. Free humiliation with every Topflight holiday!I had to pay for a second hotel for the week because the first one was so bad.Ski-school was only for two hours per day. There were two of us in the class and we had very different skiing abilities.
Topflight are not the leading Irish ski operator for nothing.From the dedicated charter flight to the approachable and knowledgeable resort reps we had a wonderful trip.The standard of accommodation with half board meals was exceptional.Topflight organised our ski passes and equipment hire so we could get sking with minimum delay.I had considered booking our group independently but delighted we went with Topflight.
Shocking mismanagement of information and action from a diverted flight whereby customers were continually misled in Munich airport after a diversion from Salzburg. This resulted in a really disruptive and negative beginning to our holiday.
We had a fantastic ski holiday with Topflight and couldn’t be happier with the experience. From booking to arrival, everything was well organised and stress-free. The accommodation was great, transfers were smooth, and the resort staff were friendly and helpful throughout the trip.The ski area was excellent and Topflight’s local reps were always available and approachable, making sure everything ran smoothly and that we had all the information we needed. It was clear that a lot of thought went into the planning and logistics.Overall, a brilliant holiday and great value for money. We’d happily travel with Topflight again and would definitely recommend them to anyone planning a ski trip.
Everything was seamless. From booking to arriving in Austria. The booking system was excellent- it was possible to pre-book everything (ski school, equipment rental) very easily. Transfers, ski passes etc were all available with no problems. There was always a resort manager available for queries and she kept us well informed by WhatsApp. Sabhdnh was our contact and she was always readily available to answer any questions. Very friendly & efficient! Highly recommend booking ski holiday with Topflight.
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We at Topflight are proud to be a fully Irish-owned company and a market leader in providing quality holidays both to summer destinations as well as having an award-winning ski programme. A fully licensed & bonded company and trusted by holidaymakers for over 40 years, you can book with confidence with Topflight.
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