I am very unhappy with this site. I purchased 1 round trip ticket for $304.20. My confirmation email had the correct date, time and amount but stated an associate would call with confirmation. That was at 9 am this morning by 900pm tonight noone had called. I called the number on my email. I was put on hold for 30min. I hung up and received a call back immediately. I was given new times which wouldn't work , and different layover airports which i did not want. I was offered a different airport 3.5 hrs away..and 2 airports in different states to depart from! This was nonsense. When I said I'd like to cancel i was told no because it was an economy seat and there were no refunds. I reminded the associate that I had 24 hrs to cancel and it had been 12 hrs. Again I was told I could cancel but no refund. I said my card has not been charged and she said it was declined. So why couldn't I cancel? Then she told me the price was 504$ which is not what their website stated. Website stated$304.20. Thats quite a distance. Im not happy with your company. I will not use your company again. Maxin was who I spoke with. She was trying to work something out for me but its certainly is NOT what I asked for. Why even post prices and times then confirm it by email then not honor the price or layovers? And offer 2 airports in 2 different states . Crazy! I would still like a refund as it was 12hrs since booking not 24 hrs. Youre not honoring what you post. Please consider honoring what was posted for cancelation.
Patricia Mueller buying ticket for
Customer...Gary Bryan Kelly
for June 2nd and return June 11. Birmingham to Manhattan Ks round trip.
Patricia Mueller
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