These are definitely crazy times! My two buddies, my son and myself were totally stoked for an evening at TopGolf in Glendale, AZ tonight. We reserved a bay for 90 minutes and we were 45 minutes in, having a good time when the manager came to our bay and started getting uptight about something. My buddy had brought some water in a gallon jug because it was over 100F and he had been working out. We were all drinking water and being really civil, in fact way more than normal. The manager tore into my friend about bringing outside drinks in (you would think that water would be exempt especially in the Arizona heat). I am ex-police and my buddies are military vets. We are all gentlemen and we experienced blatant disrespect and bullying from this poor guy. This was totally unprofessional and I told him to leave us alone because we were paying for our time, the waitress was bringing my buddy another water, and there literally wasn't any problem left. He kept pushing the outside drink issue, it was seriously a nearly empty water jug, and then he logged us out of our reservation and kicked us out of the business with three police officers and two security guards. This was totally uncalled for and even the people playing all around us couldn't believe what was happening. This was the most unprofessional experience with an entertainment service that I have ever experienced in my 44 years. I definitely will keep going to TopGolf in Scottsdale, but this venue should seriously consider firing this Micro-tyrant. His loss, because we golfed for free and he made a fool of himself in front of his workers.
Claim your business profile now and gain access to all features and respond to customer reviews.
Topgolf is the premier entertainment and event venue with fun point-scoring golf games for all skill levels, upscale bar food and drinks, great music and more!