topmags.com

2.3
2.3 Based on 9 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Rachel Johnson
No Way to Cancel Subscription

I originally ordered a 2 year magazine subscription through Topmags.comJust before the expiration date, I requested cancellation, which was confirmed. It was not made however, and I was again billed for another 2 years, which meant it would expire in 2024. I keep receiving the magazine to this date. I then requested yet another cancellation, which was once again confirmed. I was then informed that my subscription will end in 2027, instead of 2024 as stated in the email I received from Topmags.com. (A 3 year extension, which I never agreed to.)Topmags was unable to refund my unused subscription price, and assured me once again, the subscription would be cancelled, without any refunds. Terrible customer service, and shady business practices.

1
Date of experience: Feb 06, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More