Avoid Top Moving Solutions, LLC at All CostsOur experience with Top Moving Solutions, LLC was extremely disappointing and frustrating. This company operates as a third-party logistics (3PL) broker, not a direct moving service. They initially offered us a discount, claiming they would "partial" our load with another move in the area. Unfortunately, this turned out to be completely false.Instead of handling the move themselves, they subcontracted the job to a small box truck company staffed by inexperienced workers. Despite the promise of a shared load, we were ultimately charged for the entire truck. Worse, the subcontracted movers threatened to withhold our belongings unless we agreed to pay additional fees—while they were already on-site and loading.The movers were unprepared and unprofessional. They arrived without basic tools and even asked to borrow ours during both pickup and delivery. When we requested that they use carpet protectors in our new home, they refused and walked through the house with their shoes on, including up and down the stairs.One of the most frustrating parts of the experience was that Top Moving Solutions assured us they could transport our golf cart. However, when the subcontracted movers arrived, they had no knowledge of the golf cart and brought a truck that was completely unsuitable for transporting it. As a result, we were forced to rent our own U-Haul and pay an additional $1,000 out of pocket to move the golf cart ourselves—an expense that was entirely due to their misinformation and lack of coordination.Attempts to contact Top Moving Solutions for support were futile. Representatives were either unavailable or provided false information, insisting that the subcontracted movers were their own employees—despite the fact that the Motor Carrier Number on-site was completely different.This was, without question, the worst moving experience we’ve ever had. The company markets itself as a family-run business, but our experience suggests otherwise. I sincerely hope regulatory action is taken against them in the near future.Ryan Kunkel, as the representative of this company, you should be held accountable for the misleading practices and poor service. Consumers deserve better.
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Moving Solutions has become a reputable and well-known service provider for local moves to international moves and everything in between. Since 2000, our talented team has worked hard every day to provide the best services for our clients. We customize our offerings based on specific needs and provide fast, efficient, and honest moving services.
Our team is up for every job, managing projects with the skill and experience our clients have come to expect. We want our customers to be satisfied with our work, which is why we provide open communication channels throughout the duration of each project. Moving Solutions is the company that cares more about people than profit. We are committed to providing the best services for our clients. By customizing our offerings based on your specific needs, we provide only what you need, for the price you can afford.
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