Moving solutions is a SCAM!!! Not only did the cost of my move double the day of pick up because they grossly under-quoted me, but their communication is an absolute joke. I was told in my initial sales call that they had to pick up all of my belongings over 2 weeks before my first available drop off date so they could transport my stuff across the country. From there, the sales rep, Patrick, guaranteed me that my belongings would be delivered on the first available date (July 3rd).When I hadn't heard anything the day before my move in, I tried calling and I discovered that they use an AI bot to filter calls so the only way you can talk to a real person is to request a call back (which rarely happens). And if you do get through to someone they're not only unhelpful but they're all extremely rude! I finally got someone to tell me where my items were and that's when I found out that my stuff was sitting in a storage facility in my home state of Arizona - not the state I was moving to!After waiting over a week, calling constantly with no call back (they were absolutely avoiding my calls), my things were finally going to be delivered to me and I was given a drop off window between 3-6pm. The day of drop off, the moving coordinator, Leo, was screening my calls and only started communicating when I had my father call from his phone. It was then that we were told that my stuff actually wasn't going to arrive until 8pm - not between 3-6 like I was told the day before. When my things finally arrived (at 9:30pm), there was only ONE GUY to unload the truck. Also they made me provide the final payment before they even opened the truck, so we weren't even able to guarantee the my belongings were on there until after I venmoed them. Many of my boxes were smashed and damaged. Luckily I packed well so my actual belongings weren't broken but if I hadn't, I can't even imagine how much of my stuff would have been damaged by them. Long story short - DO NOT use moving solutions unless you want to pay more than you agreed to, have nonexistent communication or transparency regarding your move, and added stress.
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Moving Solutions has become a reputable and well-known service provider for local moves to international moves and everything in between. Since 2000, our talented team has worked hard every day to provide the best services for our clients. We customize our offerings based on specific needs and provide fast, efficient, and honest moving services.
Our team is up for every job, managing projects with the skill and experience our clients have come to expect. We want our customers to be satisfied with our work, which is why we provide open communication channels throughout the duration of each project. Moving Solutions is the company that cares more about people than profit. We are committed to providing the best services for our clients. By customizing our offerings based on your specific needs, we provide only what you need, for the price you can afford.
So get in touch today to receive an initial quote and let us show you our commitment to our customers.See more
