The bed arrived with no delivery communication. There were no instructions for assembly, although it wasn't too difficult. A week after delivery, I received an email stating my order was being processed, and a delivery date would be provided! I ordered a hard base, which turned out to be flimsy and not as described. It came with a 2x2 wooden center support beam that was 3 inches too short. I had to improvise adjustments to fit wooden spacers. It also turned out that the support brackets were fitted too low, so the support beam was doing nothing! The bed didn’t come with corner brace brackets, making the frame unstable. I've purchased cheaper beds with better quality. Although the bed looks good, it's not worth the price, even at the supposed sale price. I emailed the company with photos and received no response, indicating they are not interested in feedback about quality issues. I would recommend avoiding this company.
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