I ordered a bed from the company and paid an extra fee for assembly. Instead of transporting the parts inside, they left them in puddles outside, making them dirty. They also leaned the dirty parts against my freshly painted walls, causing scratches on the way upstairs. To top it off, they assembled the bed without any tools, claiming they had forgotten their toolkit. The delivery was supposed to be between 3 and 6 PM, but they arrived at 10 PM the next day. Additionally, the mattress has a significant hole in it. I have reached out to the company twice via email, but they have not responded to my concerns.
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