Topo charges for the initial purchase shipping and for the return shipping. These are $250 shoes, made in China, so their mark-up is huge. It makes absolutely no sense to charge for shipping, especially for returns, when all their competitors don't, if they want to be competitive. Their shoes are great, but I will not be buying again. Online shopping means more frequent returns than in store shopping. If customers need to return a Topo pair and buy a size up or down, they are looking at about $30 in shipping charges. Oh yes, and Topo uses Canada Post, so it doesn't get any worse (5+ business days).
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