Topo has THE WORST customer service in any shoe company I’ve ever dealt with in my 40 years. It takes 2-3 emails to get one response. Their shoes are of low quality and have tons of QC issues like paint discoloration, excess glue everywhere, and separation at the sole. I’m sure there are more issues out there as well that people have documented..If you call their customer service number, you’ll get someone working from home that’ll give you half-assed answers and will tell you that they simply don’t have all of the info needed to help you. God forbid you choose USPS shipping like I did and have your package lost. The CS rep told me they she can’t help me with that because Topo doesn’t give them corporate access to USPS. Awesome.All of their shoes are Made in China, and it sure as hell looks like it. For a $150 of your hard earned money, it’s simply not worth it. I bought the Phantom 4’s and QC is horrid.The CEO Tony Post is a guy about greed. Absolutely zero investment into customer service at all, and they will tell you that it takes them 6 weeks to inspect your return in order to issue you a refund.I won’t ever spend a single dime with this company again.
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