What went wrong? Where do I even start? I bought a 'discount' ticket for 72 hours, only to find it was cheaper online by $10. The brochure mentioned 'access' to two museums, but a street seller told me admission wasn't included. Confusion surrounded the admission to 'The Edge' and 'Top of the Rock' as well. I almost missed the Bronx Tour because a street seller incorrectly warned me about the pick-up stop, which was only two blocks away. The buses were infrequent, and one had a malfunctioning audio system—many gave up trying to listen. The street sellers seemed mostly focused on selling tickets, and many had language barriers. The app was incompatible with my phone, forcing me to get a printed ticket with minimal information. I tried to make the most of my experience, but the uncertainty about museum access left me unmotivated. Customer service did not follow up on my complaint, leading to this review. Overall, I was dissatisfied but managed to see enough of the city with my ticket.
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