I purchased tickets for the Hop-On Hop-Off service on 19 Dec 2025, based on claims of buses arriving every 15 minutes and service ending at 7pm. After a stop at a market, we waited over an hour without seeing a single bus, while others came and went. A staff member later informed us the actual frequency was 30 minutes and that the next bus would be the last, which contradicted the initial information. When the bus finally arrived around 5:15pm, the driver was rude and unhelpful. The service did not meet expectations, and had we known the truth, we wouldn't have purchased the tickets. Overall, it was a very disappointing experience.
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Launched in London in 2023, TopView® Sightseeing has carried millions of global tourists to world-famous attractions. With a large fleet of double decker buses hosted by professional and knowledgeable tour guides TopView® tells the story of each city - the profiles of famous landmarks and people, and the hidden gems in between. Our double decker buses stop at major attractions, letting customers explore these amazing global cities at their own pace. Our high standards of service are reflected in professional drivers, friendly customer service, and top-notch technology: clean and comfortable buses that run frequently and on time.See more