Review Time
I had a truly outstanding experience with TorFX. Their team made every step of my currency transfer simple, transparent, and stress free. In particular, Tom went above and beyond, he was patient, knowledgeable, and always available to answer my questions. I felt confident and well-informed throughout. I couldn’t recommend TorFX and Tom more highly!.
I recently had to transfer a substantial sum to the USA.
I researched various companies and chose TorFX for the transaction. My transaction manager was Ally Phillips who was excellent throughout the whole process.
Ally was very friendly at all times, even correcting some of my mistakes. Her advice was spot on, even when the recipient changed their minds about the transfer arrangements.
All in all a very satisfactory process from start to finish.
Ally was an absolute joy to work with and a credit to the company.
There would be no reason to look elsewhere should I wish to repeat the process.
TorFX, and specifically Tom Trevorrow, have been very helpful with movement of funds relating to the sale of a family home moving from one country to another (and currency) to another. I have found the interactions with TorFX interactive, informative, and stress reducing.
Tom Trevorrow has been very helpful with transferring money from the US to the UK over the past several months, working with me to provide the best wire destination on the US side to avoid international fees and then helping guide decisions on when to make the transfer to navigate shifting exchange rates. I plan to continue using TorFX for further transfers in the future.
I have been using TorFX for 4 years to make transfers to euros. Richard has managed the transfers for me and always responds immediately to transfer requests. I highly recommend TorFX for professionalism, great customer service and ease of contact.
I opened an account with TorFX in 2014 and can highly recommend this company. I've always received a personal service from Adam Solomon, who is a pleasure to deal with. When I've asked for help I have been guided through every step of the process. And the money was always transferred within days between Europe and NZ.
I had an excellent experience with TorFx Currency Exchange, and especially with Adam Solomon. Adam was professional, responsive, and incredibly knowledgeable throughout the entire process. He made what can often be a complicated and stressful transaction feel smooth and straightforward, keeping me informed every step of the way. The exchange rates were competitive, the service was efficient, and I felt confident my funds were handled with care. I wouldn’t hesitate to recommend TorFx Currency Exchange or Adam personally to anyone needing reliable international currency services.
I had used the service before without any problems. However, this time they accepted a large amount from one of my accounts and converted it for transfer to another. After taking their fee, they unexpectedly blocked my account. Both accounts were in my name, yet they requested additional information that I could not provide. I will not be using this service again.
The representative was very helpful in guiding us through the fund transfer from Australia to the UK. They provided options, were proactive, and maintained communication via phone and email, always friendly and easy to talk to. They made the process easy to understand.
I had previously used the service without any issues. This time, they accepted a substantial amount from one of my accounts and converted it for transfer to another. After taking their fee, they unexpectedly blocked my account. Both accounts were in my name, but they requested additional information that was impossible for me to provide. I will not be using this service again.
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