I decided to give the company another chance as I had previously been satisfied with their specials, quality, and pricing. Being mindful of my budget, I was drawn to their advertised deals, which appeared to be within my reach. After confirming with the representative that the special under R5000 included bifocals, I proceeded with the eye test. To my shock, I was quoted over R15000 for two pairs of lenses. I had just explored frames at a nearby store for R2000 and even liked a pair for R1900. The company's frames were not as attractive and almost twice the cost. When I asked about using my own frames to cut costs, the reduction was minimal. I felt misled; the specials seemed like a tactic to lure customers. I ended up paying R600 for the eye test and returned to my regular optometrists, who are much more accommodating to my budget. It's clear I sidestepped a bad situation, especially with the concerning complaints about poor product quality from the company. My experience here was disappointing, and I won’t recommend or return.
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