No Star – Order Never Arrived, No Communication
I am extremely frustrated with this company. I placed an order and it has never been delivered. There has been no tracking, no clear updates, and no proper response despite multiple attempts to contact them.
Weeks have passed and I am still waiting, with no explanation and no resolution. The lack of communication and accountability is completely unacceptable.
At this point, the experience feels highly suspicious. Whether this is incompetence or something more concerning, I cannot say — but as a customer, this has been a terrible experience.
I would not recommend this company to anyone. Based on my experience, I strongly advise others to shop elsewhere.
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We believe that New Zealand is the most epic outdoor playground in the world and our mission is to help you get out there and enjoy it. We have the bikes for the trails, the camping gear for the nights away, the paddle boards, kayaks and gear to get you out on the water or the skis and snowboards for the mountains, all in one place. Wherever the adventure takes you, we have what you need.See more
