I want to believe this will be a good experience, once I receive the luggage. However about $600 spent for two pieces, and I am a bit frustrated with the lack of clear communication on shipping status. One case shipped on 12/31 and the other on 1/2, neither of which have an update since. My hope is the quality is good, but I am currently regretting the purchase where I could have spent $150 more on a few other brands and had them in hand already. They do list 6-8 weeks; however it references these could be built to order justifying that timeline. Both showed in stock and showed shipped within a few days of ordering. The delivery timeline and lack of clarity on where they ship from, the status of shipping while in transit, and estimated delivery dates is a very poor experience.
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Our brand is built on a passion for adventure and a commitment to excellence. Every TORU suitcase is meticulously designed to withstand the rigors of travel while exuding elegance and sophistication. Whether you're embarking on a business trip, a weekend getaway, or a globetrotting adventure, our suitcases are your trusted companions, ensuring your belongings are safe and secure wherever you go.
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