I am very disappointed with their service. Last year, I reported that the rack and pinion was making a noise in the vehicle and when the agent reviewed it, he said we cannot repair it because it’s not broken. This year when it needed replacement, I was told that wear and tear is not covered under the policy. Only unexpected mechanical breakdowns are covered. So if you expectations are to replace items in your vehicle that breakdown over the years, this is not the policy.
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