totallyradstudio.co.uk

1
1 Based on 7 reviews

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Victoria Eaton
Wish I could give it zero stars

Wish I could give it zero stars. Continuous cancelled lessons due to tutors leaving (I've learnt that the company are terrible at paying the tutors correctly which is why they all leave), no refund is issued for missed lessons, they just "roll it forward", but this is no good when they go weeks/months before finding the next tutor. I ended up cancelled my daughters' piano and guitar lessons, was already paid up three months in advance, so emailed them to this effect and to cancel my subscription. Having read other peoples reviews, I then took the proactive step to block any further payments from leaving my bank, via contacting my bank myself. Lucky that I did because they repeated attempt (to this day) to collect £94 payments multiple times a week, and then hound me with emails that my payment has been unsuccessful and for me to log in and pay. I've responded several times referencing my previous cancellation email but continue to be harassed. They're awful and they're about to change their name to MY MUSIC LESSONS because of the terrible reputation they now have. Steer clear!

1
Date of experience: Jan 08, 2026

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