Do not touch this company. We signed up through school and have had no lessons since December. The company have continued to take payments and have offered a 30min online lesson instead of face to face! For a 6 year old. They are refusing a refund, their email reply’s are repeated nonsense. I have been asked 3 times to confirm I want to quit when I have asked 4 times to quit. Even school are terminating the service as ‘they are unreliable and inconsistent’. Such a shame as teacher was nice. I am sure she is leaving due to company incompetence.
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