I was due to attend a Totally Wild event with my partner in early November. In the week before she was extremely ill & it would be unsuitable to attend a public food event with others. Despite numerous attempts to contact TW via all recommended channels I received no response until 2 hours prior to the event (8am Saturday) suggesting that we transfer the vouchers to others & no other option was available. This is despite the message from Dougie the Chatbot on their website that clearly indicated that a voucher for a future event would be available if a late cancellation due to illness was necessary.On following up I was grudgingly offered a single voucher as recompense, hardly suitable for an experience purchased for 2!I can offer no insight to the events themselves but based on the pathetic contact and communication from TW I would have very low expectations.So far £140 has been foraged from my bank account, I've received nothing in return and am left feeling Totally Disappointed 😞
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