I purchased a Totum with PASS ID + ISIC + Cashback cards for my son and paid £36.98 in total including £5.99 for special delivery service. Waited 7 days, received a bog standard Totum card with economy delivery. Then paid an extra £3.99 for the Totum Cashback Card (provided by Pluxee UK) and again received nothing. I asked for my money back, but was ignored. I am now going through my credit card company and trying to get a chargeback because of Totum's and Pluxee UK's fraudulent activities.
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