I attended Touchstone Education’s two-day property workshop and unfortunately came away very disappointed.
I rarely write reviews, but I felt it was important to share my experience so others can make an informed decision.
There were a couple of positive elements. Abi Hookway in particular came across as sincere in her desire to help people, and there were a few speakers such as Dan Thomas who were engaging and inspirational. The wealth appraisal that attendees complete beforehand is also quite detailed and could be useful if used properly.
However, the overall experience was overshadowed by the heavy focus on selling places on the Wealth Academy. The quality of the training felt uneven, particularly on the second day, where a significant portion of the time appeared to shift toward filling the limited number of academy places (we were told there were 49 available) rather than delivering practical training.
We were also told that attendees who chose not to join the academy would leave with a clear wealth plan. In my case that didn’t really materialise.
The sales approach during the workshop — particularly on day two — was the most disappointing part. The “success executive” conversations felt extremely pushy and were based on assumptions about my circumstances rather than genuine understanding. For example, I was told that if I didn’t commit immediately then I probably never would, and that I would likely prioritize holidays or work commitments. These are very broad assumptions to make about someone you’ve just met.
This was particularly surprising given that the wealth appraisal we completed beforehand contains a lot of personal and financial context that could have informed a more meaningful conversation. It did not appear that my success executive had actually reviewed it.
Another small point: during the workshop Abi mentioned that attendees would receive a CPD certificate for completing the two-day training, but I have not received anything since.
Given that the programme being promoted costs around £15,000, I would have expected a much more consultative and less pressured approach. Unfortunately the strong sales focus overshadowed the more positive parts of the event.
Overall I found the experience disappointing and would have preferred a workshop focused more on education and less on selling.
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